Frequently Asked Questions

Toronto is our primary service area, and we also serve the Greater Toronto Area, including North York, Scarborough, Etobicoke and Mississauga. Visit our service areas page for the full list of locations we cover.

We treat houses, condos, apartments, rental properties and commercial properties. We coordinate with homeowners, tenants, landlords and property managers depending on the situation.

Toronto Bed Bug Removal, operated by Bugs Heat Terminator, focuses specifically on bed bug identification and treatment. We do not provide general pest control services.

We offer heat treatment and traditional insecticide treatment. Heat treatment uses specialized equipment to raise room temperature to a level bed bugs cannot survive, while insecticide treatment applies approved products to cracks, seams and hiding spots. Some properties benefit from a combination of both.

The right method depends on your property, the level of infestation, your budget and how the space can be prepared. Our team reviews your situation and recommends an approach as part of your estimate. See our treatments overview for more detail.

Once you request an estimate, our team discusses your property and the signs you have noticed, then works with you to schedule a visit at a time that suits you.

Our technicians assess the property, confirm the treatment plan and carry out the agreed treatment. What to expect during your specific appointment, including whether you need to leave the property, will be confirmed when your visit is scheduled.

Cost depends on factors such as property size, the number of rooms affected, the level of infestation, the treatment method chosen and whether preparation or a follow-up visit is needed. Visit our pricing page for a full breakdown, or request a free estimate.

Most treatments benefit from some preparation, such as laundering linens, reducing clutter and giving technicians clear access to beds and furniture. Preparation steps differ between heat and insecticide treatment, so we provide guidance specific to your appointment. See our preparation guide.

Some treatment plans, particularly with insecticide treatment, are more effective with a follow-up visit included. Our team will let you know whether a follow-up is recommended for your property.

Bed bugs can be reintroduced from an outside source, such as travel or secondhand furniture, which is different from a treatment failing. Monitoring your property afterward helps reduce the chance of a new introduction. Read more on our post-treatment commitment page.

We are open 24 hours a day, 7 days a week, to answer questions and arrange service across Toronto and the GTA.

You can call (647) 210-8852, email torontobedbugremoval@gmail.com, or fill out the estimate request form on our contact page.